Dr. Keith Tsui, CEO and Co-Founder of Medwise.ai

Next in the series of P4SY Accelerator Programme Founder interviews is Dr. Keith Tsui, CEO and Co-Founder of Medwise.a


CEO: Dr Keith Tsui
Programme: P4SY
Sector: Precision Medicine
Location: Sheffield 
Website: Medwise.ai

Hi Keith –

Can you tell us more about Medwise and how the concept started?

As a medical doctor, I often struggle to find the information I need to provide the best care to patients. Out of desperation, I often “Google it” and am frustrated by the results. It turns out I’m not alone, and 70% of doctors use Google search to find information to make decisions for patients. “Googling” is not good enough, and I co-founded medwise.ai to build a customisable search platform that assists clinicians in finding trustworthy, actionable and evidence-based information at the point of care.

The platform uses the latest artificial Intelligence and natural language processing technologies to help clinicians search and find relevant answers among numerous data silos and fragmented sources.

It’s also highly customisable – healthcare organisations can tailor the platform to the exact needs of their clinical staff by curating national guidelines and integrating local pathways, policies and guidance, and it can be used in any clinical environment as the single source of truth to improve workforce productivity and increase the adoption of clinical best practices.

What are the user needs your technology has been designed to address?

The growth of medical knowledge is accelerating, and clinicians struggle to stay on top of the changes in best-practice care. With an increasing demand on the healthcare system, clinicians are overwhelmed, and a lack of time is often cited as an explanation for why 50% of clinical searches are abandoned at the point of care. Without access to the right information at the right time, clinicians may not provide the best-practice care to patients. Non-adoption of best practices costs £5B annually in the UK. However, healthcare organisations don’t have the tools to effectively disseminate local guidance, monitor uptake, and encourage the adoption of best practices.

Medwise.ai solves these problems.

For clinicians, they can quickly find the best-practice answers to make decisions at the point of care and provide better care for patients.

For healthcare organisations, the platform breaks down data silos and enables easy dissemination of local knowledge. Aggregated search data allow healthcare providers to identify their clinicians’ unmet information needs, educate their workforce, and improve the adoption of local best practices.

What would you say are your successes on your scale-up journey?

In 2021, we successfully raised a pre-seed investment and tailored the medwise.ai search platform for Covid-19 and conducted a pilot with GPs in East of England. An independent health economic evaluation of the pilot completed by Eastern AHSN showed up to £30M productivity savings for the NHS. Feedback from clinicians suggested expanding into more disease areas to increase impact.

In early 2022, we won an Innovate UK Smart Grant for an academic research study with Betsi Cadwaladr University Health Board and Bangor University to evaluate our platform in acute medicine units.

Since then, we have signed contracts with West Yorkshire ICS to launch our platform for Bradford & Craven District Health and Care Partnership; and with Suffolk and North East Essex ICS to customise and launch our platform for Long Covid-related queries from clinicians.

Most recently, we partnered and launched our solution for Babylon Health, offering seamless access to clinical knowledge while enabling a better understanding of their clinician’s educational needs.

What connections / partnerships are you seeking to make for the next stage of your business growth?

We are looking to expand our relationships with integrated care systems across the NHS, which have been excellent partners for us to work with. We also plan to grow our relationships with telemedicine and private healthcare providers to support their workforce to be more productive and deliver better patient care.

We are raising our next investment round of £1m and looking for additional investors to join the round.

Finally, we are keen to explore synergies with partner organisations that deliver innovative products and services to primary care clinicians.

And finally, can you tell us about your experience of participating in the P4SY Accelerator Programme?

I enjoyed hearing what other innovators are up to, making connections, and sharing experiences. In addition to providing a series of useful mentoring sessions, P4SY connected us directly with potential partners and clients both locally and nationally. I’m very grateful to the team, especially Pippa and Tamara, who have been very supportive since our journey with P4SY. I’d highly recommend the programme to other health tech founders looking to launch their solution or product in South Yorkshire.

You can find out more through the Medwise website by checking out a demo video here, or connecting with Dr. Keith Tsui. Feel free to send us any queries or requests for collaboration at hello@medwise.ai